Terms of Service

Effective Date: 4/3/25

Overview

These Terms of Service outline the conditions under which Market Lou LLC provides vehicle detailing services. By scheduling our services or using our website, you agree to these terms.

Appointments and Deposits

We require a $25 deposit to secure your appointment. This deposit is non-refundable in the event of a no-show or cancellation with less than 24 hours' notice.

Payments

We accept payment through QuickBooks. Payments must be completed upon service completion unless otherwise agreed.

Services and Satisfaction

While we strive to provide excellent service, we offer no explicit guarantees or warranties beyond our professional commitment to quality workmanship.

Customer Responsibilities

Customers are responsible for providing accurate information during booking and notifying us promptly if appointment details change.

Cancellation Policy

Please provide at least 24-hour notice if you need to reschedule or cancel your appointment. Failure to do so will result in forfeiture of your deposit.

Governing Law

These Terms are governed by the laws of Louisville, Kentucky. Any disputes shall be resolved under the jurisdiction of courts located in Louisville, KY.

Changes to Terms

We reserve the right to modify these Terms of Service at any time, with changes effective immediately upon posting.

Contact Us

For questions or concerns, please reach out to Aaron@marketlou.com or call us at 502-321-8025.